An AI receptionist for plumbers.
Burst pipe at 2 a.m. Water heater leaking through the ceiling. The homeowner calls the first plumber in the search results, and whoever picks up gets the job. Hooked Line answers your existing number in your shop's name, day and night, and makes sure the call doesn't go to waste.
What it handles for plumbers.
- Burst and frozen pipes, no water, sewer backups and leaking water heaters, with the on-call plumber rung right away
- Drain cleaning, fixture repairs and water heater installs taken down with the address, the problem and a callback number
- Your service area and hours, so callers outside your towns hear that up front
- A summary of every call in your inbox, with the recording and transcript on your dashboard
It answers with a name you pick and tells callers it's automated if they ask. It never makes up prices, arrival times or deals. Those come back to you.
Straight answers.
Does it tell callers how to shut off their water?
It can tell them to shut off the main if you want it to. It won't walk anyone through a repair.
Will it give a price for a water heater?
Not unless you give it a price list you've approved in writing. Otherwise pricing goes to you as a callback.
Do I keep my phone number?
Yes. Calls forward to your receptionist after hours, on overflow, or all the time. Your choice.
Will it quote prices or make deals?
No. Prices, arrival times, discounts and refunds go to you as a callback.
What does it cost?
Deckhand is $497 a month plus $1,500 setup. Wheelhouse is $997 a month plus $2,500 setup. Usage past the included amount bills to your card at posted rates.
Hear it for yourself.
Call our own front desk, Nora, and ask her anything. Or book 15 minutes with Gradey to see it set up for your shop.